Payment Policy
Euro Refrigerator Gaz currently accepts payments through Bank Transfer.
We aim to provide a clear and straightforward payment process. Please review the following information before placing an order.
1. Bank Transfer
Customers can pay for their orders by bank transfer.
After placing an order, the necessary bank transfer details will be provided to the customer through the applicable order or customer support process.
Please use the order information provided when making your bank transfer so that we can correctly identify and process your payment.
2. Order Confirmation
An order will be confirmed once the required payment has been received and verified.
Customers may be asked to provide payment confirmation or transaction details to help us verify the transfer.
Product availability may be subject to confirmation until payment has been received and the order has been confirmed.
3. Payment Verification
Bank transfers may require additional processing time depending on the customer’s bank and the receiving bank.
Orders will be processed after the payment has been successfully received and verified.
If we are unable to verify a payment, we may contact the customer using the contact information provided with the order.
4. Incorrect Payment Information
Customers are responsible for ensuring that the correct payment amount and applicable bank transfer information are used when making a payment.
If an incorrect amount is transferred or incorrect payment information is used, please contact our customer support team promptly.
5. Payment-Related Delays
Order processing may be delayed if payment has not yet been received or cannot be verified.
Bank processing times are outside our direct control, and customers should allow sufficient time for the transfer to reach us.
6. Refunds
Where a refund is approved under our Return & Refund Policy, the refund method and processing time will be communicated to the customer.
Additional information may be required to process a refund by bank transfer.
7. Payment Security
Customers should only use the official payment information provided by Euro Refrigerator Gaz for their orders.
If you receive payment instructions that appear different from the information provided through our official communication channels, please contact us before making the payment.
8. Contact Information
If you have questions about payments or bank transfers, please contact us:
Euro Refrigerator Gaz
Email: info@eurorefrigeratorgaz.com
Phone: +49 1551 0830897
Business Address:
Tauentzienstraße 9
10789 Berlin
Germany
Opening Hours:
Monday – Saturday: 10:00 AM – 6:30 PM
Sunday: 10:00 AM – 12:30 PM
9. Policy Updates
Euro Refrigerator Gaz may update or modify this Payment Policy when necessary.
Any changes will be posted on this page with the updated policy information.